Shipping

Free shipping on orders over $60.

International Transport

All international orders ship within 48 hours, with average delivery time of 5-10 business days.

Once your order has shipped, you will receive a shipping confirmation via email with tracking details.

Our warehouse is closed during public holidays. Please plan accordingly as orders will not ship on these dates. All orders are processed automatically and we are unable to expedite or delay shipping times.

All shipping costs are non-refundable.

refuse delivery

Please note that if an order is declined upon delivery, the recipient will be responsible for paying the original shipping cost, any import fees that may be incurred, and the cost of returning the package to us; this will be deducted from the refund once returned to our warehouse. Fees may vary.

return the goods

Please note that all sales purchases are final and not eligible for refunds.

cushionset.com does not accept returns on any promotional items unless deemed defective. This does not include our welcome sign-up offer. If this was used to purchase a full price item, you are eligible for a return

Cancel

cushionset.com reserves the right to cancel your order within 48 hours of placing it. A refund will be initiated and the total amount will be credited to the original method of payment within 3-5 business days.

For further assistance, please email us or contact our team via live chat.